MDUAMENITIES
Managed connectivity for multifamily

Amenities that add value.Connections that last.

Fiber-based internet, community-wide Wi-Fi, smart building technology, video and voice — designed, built, and operated for your property, with service levels written into the agreement.

Powered by Smartaira · Service in 28 states

Resident using connected home technology
28
States served
50+
Years in multifamily technology
99.9%
Network reliability
24/7
US-based support
Two people have to be satisfied

Residents judge the signal.
Owners judge the return.

Connectivity is the amenity every resident uses every hour of every day, and the line item an asset manager defends for the life of the agreement. A property network has to answer to both.

Renews the lease

What the resident needs

  • Symmetrical speedUploads as fast as downloads. Video calls, not just video.
  • Coverage everywhereUnit, pool, garage, clubhouse — one network, no rejoining.
  • Working on move-in dayAutomated onboarding through the PMS. Connect by QR code.
  • No caps, no throttlingUnlimited data, unlimited streaming, no overage.
  • A person on the phone24/7 US-based support by phone, text, online, or email.
Signs the agreement

What the owner needs

  • Ancillary incomeA revenue line that improves the resident experience instead of taxing it.
  • Asset valuePredictable recurring income capitalizes into the property.
  • Nothing new for staff to runProactive monitoring and a dedicated account team — not a help desk in your leasing office.
  • Recourse in writingService levels committed in the property agreement.
  • Room for what comes nextAccess control, cameras, thermostats, leak detection — on infrastructure that's already there.
One network, everywhere on the property

Community-wide Wi-Fi.

Not a router in every unit and a separate guest network at the pool. One managed network across the whole community, with each home private and secure on it.

Resident securely connected on the property
Shared access pointsIn units and common areas
Home network securityPrivate VLAN + pre-shared key
CoverageAnywhere in the community
Move-inWi-Fi already on, PMS integrated
Adding devicesQR code
Property tours2-hour guest access
Staff and building IoTSeparate networks
01

100% fiber

Multi-gigabit infrastructure built for the property, not adapted to it.

02

Symmetrical speeds

The same speed up as down. Video calls and uploads, not just downloads.

03

Proactive monitoring

Managed continuously from a US-based network operations center.

04

Secure and private

Every home on its own protected connection, everywhere on the property.

A full telecom suite

Not just a pipe.

Internet is the foundation. Video, voice, and building technology ride the same infrastructure — which is what makes the per-door economics work.

Core service

Managed internet & Wi-Fi

Community-wide coverage on 100% fiber infrastructure, with symmetrical speeds where the build supports it.

  • Multi-gigabit fiber
  • Symmetrical up and down
  • Private VLAN per home
  • Pre-shared key security
  • Live at move-in via PMS
  • QR-code onboarding
  • 2-hour guest access for tours
  • Unlimited data
Resident connected at home
Building technology

Smart buildings & IoT

The network is designed from the start to carry property technology on its own segment, separate from resident traffic.

  • Access control
  • Video surveillance
  • Smart locks
  • Smart thermostats
  • Smart lighting
  • Leak detection
  • Building automation
  • Separate staff network
Smart access control at a property entrance
In-home technology

Connected living

Residents run their homes from one app on a network engineered to carry it — lighting, climate, entry, and entertainment together.

  • Smart home mobile app
  • Video doorbell
  • Voice control ready
  • Whole-home coverage
  • Works across devices
  • Secure by default
Resident controlling a connected home from a phone
Entertainment

DIRECTV via internet

A genuine bundle available bulk or retail, so residents aren't assembling one themselves.

  • 75–150+ channels
  • 65,000 on-demand titles
  • Local channels
  • Regional sports
  • Premium upgrades
  • Cloud DVR
  • Gemini device, voice remote
  • Apple, Fire TV, Roku
Family watching television together
Voice

Digital voice

Full-featured phone service for residents who want a traditional landline, delivered over the same network.

  • Long distance
  • Voice mail
  • 3-way calling
  • Caller ID
  • Call waiting
  • Call forwarding
  • Call transferring
  • Telephone relay service
Resident using a digital voice line
National footprint

Nation-wide coverage.

Map of the United States showing service in 28 states

Service across 28 states with distributed portfolios, delivered by a national independent provider with more than fifty years in multifamily technology.

That footprint means a portfolio spanning multiple markets can run one provider, one product set, and one standard — instead of a different vendor and a different resident experience at every asset.

Backed by SDC Capital Partners, an infrastructure investment firm — which is what makes a long-term agreement worth signing.

The part most providers won't commit to

Service levels live in the agreement.

Every owner has been told their provider takes support seriously. Far fewer have been offered it as a contractual term. It's worth asking any competing bidder to match it.

Technician working in a property distribution frame
Support hours24 / 7 / 365
Call center location100% United States
Network operationsUS-based, proactive monitoring
Resident channelsPhone · Text · Online · Email
Network reliability99.9%
Service levelsWritten into the property agreement
Resident contract requiredNone
Two ways to structure it

Bulk or retail.

The right structure depends on your rent strategy, your resident profile, and how you want the revenue to appear. Both run on the same network.

Bulk

You purchase service for every unit and deliver it as an amenity — included in rent or billed as a technology fee. Residents are served and supported directly, with no contract of their own. The lowest per-door cost, the strongest ancillary income, and a marketable amenity from day one.

Lease-ups · Repositionings · Portfolios with stable occupancy

Retail

Each resident chooses and purchases their own plan. Sales, billing, and support run directly to the resident, and the property carries no service obligation. Less income than bulk, and considerably less to approve.

Stabilized assets · Owners testing a first property

Per-unit economics vary with the delivery model, the existing infrastructure, and how close the property sits to the network. A property review returns real numbers for your asset rather than a generic range.

Launch and account support

Nobody hands you a network and leaves.

01

Dedicated launch team

A named launch and account team from survey through activation and beyond.

02

Onsite training

Your leasing and maintenance teams trained on the product before residents ever ask.

03

Resident marketing

Collateral and resident events so the amenity is understood and used from day one.

04

24/7 technical support

Residents call support directly. It never becomes your leasing office's problem.

Who's already on the network

National operators, not just buildings.

AvalonBay CommunitiesBozzutoCottonwood Residential ScionOptimaAsset LivingBaron Properties E&S RingMoss & CompanyLyon Living Talos HoldingsSync ResidentialAntonResProp Management

"With Smartaira, we've chosen different Internet solutions for each property to maximize the residents' experience, performance, and value."

Jay Snyder
VP of Procurement
ResProp Management
Start with one property

Let's look at your asset.

Tell me the property or the portfolio and I'll come back with what's serviceable, which delivery model fits, and the per-door economics. No obligation, and no pitch until you've seen numbers.

Property portfolio network overview Direct
Bill Wright
MDU Amenities
Authorized channel partner, Smartaira

bwright@mduamenities.com
(832) 984-3799

35 years in multifamily connectivity, including 23 years at Comcast building enterprise MDU and bulk internet programs across Texas.